Tailor-Made Facilitated Training

Have Jan design a customized workshop to meet your training needs. Combining the latest research with years of practical experience, she’ll create a facilitated program to enhance your Council, Board and team’s ability to perform. Using an interactive format, participants can expect a dynamic, relevant and content-rich experience to help them plan and launch programs that make a difference. Jan’s fun and engaging style leaves a lasting impression with the results to match.

Click here to inquire about personalized training for your team.

Popular interactive training topics include:

  • New! You Are Also The Message - personal presentation skills training. Also includes filming and facilitated group feedback. Can also include segment on helping you define your message
  • Media relations and media spokesperson training to improve your media coverage (includes mock interview practice - and filming with feedback if desired)
  • Personalized media and messaging coaching, including video feedback
  • Facilitated workshops for building communication plans and policies to fit your strategic plans or new projects or services
  • Planning for successful citizen engagement in 10 "easy" steps
  • Change & Project Communications
  • Managing issues and how to use proactive communications to prevent problems
  • Custom-designed issues management orientation for new or 'sensitive' projects
  • Social Media for local governments
  • Implementing a Green Team in your organization.

Examples of recent facilitated training sessions include:

  • City of Kelowna Media Training (recently coined the 'gold standard' by CBC radio in Infotel news story)
  • City of Grand Forks, How to Rock your Next Council Presentation
  • YLW International Airport, Crisis Communications Media Training, with Sandy Webster of Capital Infrastructure Communications
  • City of Fort St John Media Training
  • Strathcona Regional District, Media Training
  • District of Clearwater Media, Messaging and Communication Planning 
  • City of Courtenay Media training, using Asset Management as the key communicaiton challenge; in partnership with Asset Management evangelist Christina Benty
  • City of Dawson Creek Presentation Skills Workshop for Mayor and Council and Senior Staff 
  • Powell River Regional District Board and Staff Facilitated Training on Citizen Engagement and Communications
  • City of Powell River City Council and Staff Facilitated Training on Citizen and Community Engagement
  • City of Grand Forks City Council and Staff Facilitated Communications Planning workshop to both train staff and develop a Corporate Communications Policy 
  • Public Works Association of BC Facilitated Communication Planning workshop and develop a Communication Plan to complement the Association's strategic plans
  • Northern Rockies Regional Municipalitiy Issues Management Webinar for Council and Senior Staff 
  • Community Futures Boundary Faciliated Communication Planning workshop to both train staff and develop a Communications Plan 
  • Accelerate Okanagan Presentation Skills for Jump Start Pitch Contestants
  • City of Nelson Communication Planning
  • Nelson Hydro Communication Planning and Key Messaging
  • Town of Golden Faciliated Workshop to develop Council and Corporate Communication Policy
  • Thompson-Nicola Regional Board Education Workshop on Messaging
  • BC Medical Association, Division of Family Practice Media Spokesperson Training
  • City of Nelson Eco-Action Team Communication Planning Workshop
  • City of Kelowna Media Spokesperson Training 101 and 201 (2012, 2013, 2014)
  • Prince George Fire Rescue Media Spokesperson Training
  • Accelerate Okanagan Media Relations and Media Spokesperson Training
  • City of Prince George Media Spokesperson Training
  • Prince George Chamber of Commerce
  • City of Kelowna Media Spokesperson Training (2012)
  • University of Alberta, National Advanced Certificate in Local Authority Leadership Sessional Instructor
  • Capilano College Local Govt Admin Program Public Consultation Training
  • BC Medical Association, Division of Family Practice Media Spokesperson Training
  • Local Govt Management Association, Citizen Engagement Training
  • Westbank First Nation, Issues Management Training
  • SE Kelowna Irrigation District Water Quality Improvement Project and Alternate Approval Process Campaign and Orientation
  • Union of BC Municipalities, Webinar training
  • Recycling Calendars.com, Social Media and Communications training
  • District of Summerland, Social Media training

For more, see recent Conference Workshops or contact Jan at [email protected]


Here's what Jan's clients say about her workshops.

“A seasoned media professional... innovative and a pleasure to work with.... She knows what we need to tell the story to our viewers in a way that is meaningful, relevant and timely. I highly recommend her.”

Derek Hinchliffe, Station Manager/News Director, Global Okanagan TV

“Council and staff loved Jan’s workshop…felt more like a day off than a day of learning and all took away new tools and skills they are already using.”

Jim Chute, CAO, City of Dawson Creek

“Engaging, humourous and genuine. Facilitated great conversations!”

Mayor Sharon Gaetz, City of Chilliwack

 “Jan delivered an engaging media training session, specifically designed to meet the needs of our PowerSense team. The content was relevant, timely and Jan’s experience and enthusiasm made for a rewarding session with lasting results.”

Carol Suhan, PowerSense Manager, FortisBC

“Working with Jan on our Media Spokesperson Training was a great experience! She is very professional, has incredible energy, great knowledge and her learning activities are interactive and fun. Jan creates a connection with the participants in the room and keeps the group engaged with her dynamic presentation. Jan is a real pleasure to work with and I can’t wait to work with her again in the near future.”

 Sandra Cardenas, Human Resources Advisor, City of Prince George

"Jan comes through when asked. She brings a customized, well researched product that engages with the audience. Her post event follow up, feedback, and commitment to participants' success is second to none."

Andrew Greer MBA, Accelerate Okanagan